Qbit IT Solutions

4.9
63 reviews from Google

Australian businesses since 2006. Qbit IT Solutions is certified to ISO 9001 (Quality), ISO 14001 (Environmental), ISO 27001 (Information Security) and ISO 45001 (Occupational Health & Safety), and holds SMB1001 Gold certification. Ranked No. 4 in Australia's Top 50 Managed Service Providers for 2026 and recognised as Western Australia's highest-ranked locally owned MSP by Cloudtango, our team of more than 50 IT professionals delivers reliable, secure and responsive IT support from our West Perth and Westminster offices. With calls answered in an average of just 15 seconds, 95% of support tickets resolved within 12 business hours, and a 93% customer satisfaction rating, it's easy to see why more than 300 WA businesses trust Qbit.

Call us! +61 8 6364 0600
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Customer's reviews

We've used Qbit as our outsourced IT provider for more than 4 years and are proud to have grown with them as they too have developed. From the initial engagement (providing a network and server solution), they distinguished themselves by listening first before advising. We have been partners through an office move and refit, and I am always struck by their responsiveness and willingness to help us understand the risks and challengers of modern IT. Our account manager Jaydan reflects the diligence and responsiveness of the wider organisation, and is helpful and timely in his engagement, but I have also been struck by the communications of the engineers and technicians as well, and have enjoyed social time with the wider team on a number of occasions. In summary, Qbit feels more like our technology partner than our IT provider. ~ Jamie W
I don’t often feel moved to write a review. It is rare that I come across a business that is exceptional. This is one of those occasions. Qbit are outstanding. They are responsive, know their business, ensure that my data set is safe and spend time pointing out options I have not thought of. I particularly like having a customer relations manager. They are someone who gets to know me and my business. In turn it gives a ‘face’ to my interactions with the company. Their reporting is detailed and useful. I can see what has happened to any issues raised, who dealt with it and when. It seems so me that nothing is too much trouble to ensure I am happy, and it leaves me with great confidence that I won’t suffer a catastrophic loss of any sort. After my previous experience of gradually deteriorating service over 7 years this is a breath of fresh air. I am very glad I made the move ~ Tony M
John Andas has been absolutely brilliant to deal with. I’ve had a few different IT issues recently, but there was one particularly frustrating email/system issue that I had been battling with for nearly two months. It had been passed around without really getting resolved, and John Andas was the person who finally took the time to properly understand what was happening and get it sorted. He was patient, responsive and genuinely helpful throughout the process, and I really appreciated that he kept working through it until everything was functioning properly. After weeks of frustration, having someone actually take ownership of the issue and resolve it was such a relief. I’ve been very happy with the support I received and would happily recommend John Andas and Qbit. ~ carmen h
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Blog

We are pleased to share some wonderful news with our local community. Qbit has been ranked No. 4 in Australia's Top 50 Managed Service Providers for… Posted on: September 15, 2026
IT Support for Medical Practices Qbit delivers expert IT support to medical practices, including secure data storage, reliable patient management sy… Posted on: September 3, 2025
IT Support for Dental Practices Dental practices trust Qbit for IT support that keeps their systems secure and compliant. From patient management so… Posted on: August 27, 2025
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Contact information

Phone +61 8 6364 0600
Address
1/45 Ord St West Perth 6005
Sunday Closed
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed

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